Most Koreans are willing to use telemedicine again in the future, especially those living in rural towns and villages, according to a survey report commissioned by the Health Commission. World. Korea Medical Industry Development Institute, an organization under the Ministry of Health and Welfare.
RESULT
The aforementioned survey was conducted online by Hankook Research in September and involved about 1,700 people aged 19 and over. It seeks to assess respondents’ perceptions of telemedicine services, preferred means, reasons and intentions, satisfaction, and level of competence in their digital health.
In terms of perception, 8 out of 10 respondents said they were aware that telemedicine was temporarily allowed in the country, although some participants also said they had not received any recommendations. forever or educate about it.
More than 70% said they had received phone or video consultation; about 88% said they received online consultation and treatment within five minutes.
When asked why they chose telemedicine, more than a third said it was for convenience and due to COVID-19 isolation procedures.
It is worth noting that 13% of respondents had difficulty interpreting their symptoms during remote counseling, especially those with chronic illnesses.
Overall, 6 out of 10 respondents were satisfied with their experience and 88% said they would be willing to use telemedicine in the future. The survey found that people living in rural towns and villages with less access to health care were more willing to retry telemedicine than those living in large cities.
For future use, respondents said they would like to see mobile or home health monitoring devices, use of real-time medical information, and access to online booking and sampling. line.
Regarding their level of digital health competence, many people are said to have the ability to search for health information and use that information to practice healthy lifestyles while their capacity to use health information for disease management and health is still low.
The survey also found that female participants were more likely than men to search for health information, although men showed an ability to assess the reliability of available health information and use health information. higher health management tools.
Those found to have high digital health competence felt more confident explaining their symptoms through voice or video consultations. They also tend to use other hospital services such as accessing medical information, booking and paying online.
WHY IT IMPORTANT
According to KHIDI, the survey results show the need for supportive government policies to strengthen patients’ digital health capacity as Korea’s broader health system is pursuing transformation. digital. For example, Samsung Medical Center led the digital transformation pact, demonstrating its superiority in EMR technology and infrastructure after obtaining endorsements for its Mature models. Digital HIMSS.
TREND TO BIGGER WOMAN
A recently commissioned global study by Zoom seems to suggest a different future for healthcare: most telemedicine users during the pandemic are now prefer the combined care regimen after COVID-19.
