Manipal Hospital has harnessed Google Cloud to improve virtual and telemedicine while leveraging AI to enhance the patient experience.
The partnership involves implementing the Amwell telehealth platform to enable virtual visits. Since 2020, Amwell has been Google’s preferred telehealth partner to expand access to virtual care delivery worldwide. Google Cloud and Amwell are improving the remote experience through technologies that automate lounges and payments, provide automatic language translation, and smart case categorization.
In addition to powering virtual care, Manipal’s partnership with Google Cloud also seeks to create a digital platform for ordering medication and building remote patient monitoring capabilities.
Additionally, the partnership will also allow Manipal to use Google Cloud’s conversational AI tools to improve patient interactions, such as booking appointments and searching for doctors.
WHY IT IMPORTANT
Manipal has partnered with Google Cloud to help solve some of its pressing problems using innovative technologies while improving access to care and better anticipating translation team needs. their service. Today, it operates a chain of more than 28 hospitals with more than 7,500 beds, making it one of the largest healthcare providers in India.
This latest partnership also opens the door for Manipal to provide high quality care to underserved communities across India, especially in Tier II and Tier III regions, according to the COO. Karthik Rajagopal.
TREND TO BIGGER
Manipal recently established a partnership to enhance its telecare capabilities. Last month, they announced a partnership with Isansys Lifecare to set up a remote patient monitoring system. It has installed Isansys Patient Status Tool equipment in its clinics to continuously monitor the condition of critically ill patients coming out of the ICU. The company is currently planning to expand the installation across all units in its hospital chain.
Earlier this year, Manipal linked up with a Singapore-based medical technology company ConnectedLife to deploy a virtual platform to remotely monitor the condition of the patient after surgery.
