WhatsApp is reportedly engaged on a message score characteristic for enterprise accounts. This characteristic will permit customers to price messages from companies to present them suggestions. This characteristic is reportedly rolling out for beta customers on Android, and some iOS customers have talked about seeing it as nicely. This message score characteristic will permit customers to price a message in stars, with 5 stars being the utmost and one star being the bottom. There isn’t a choice to present direct suggestions to WhatsApp Enterprise accounts but.
WABetaInfo dug into the most recent WhatsApp beta for Android 2.21.22.7 to identify this new message score characteristic. This characteristic has been enabled for beta customers and former beta customers may be capable of make the most of the characteristic. Whereas a number of customers on WhatsApp beta for Android are getting it, the options tracker reported that some customers are additionally receiving it on WhatsApp beta for iOS as nicely.
Message score, the tracker notes, solely works for WhatsApp Enterprise accounts. As well as, this characteristic is simply out there while you obtain a message from enterprise accounts. Once you price a message, WABetaInfo experiences that WhatsApp can not see its content material and WhatsApp can not see who rated that message as a result of the suggestions is nameless. The characteristic reportedly doesn’t break end-to-end encryption of message, and subsequently the rated messages stay invisible to WhatsApp’s eyes.
Nonetheless, WhatsApp and enterprise accounts might be capable of see basic suggestions about despatched messages from the enterprise, however they will not be capable of see who rated them. In its score alert, WhatsApp notes that these rankings look to assist companies enhance their messages to prospects.
To price a acquired message in a WhatsApp Enterprise chat – faucet and maintain a message to open a dialog field. Earlier, the ‘report’ choice used to indicate up, alongside ‘copy’, to mark few inappropriate messages as spam. Now, a brand new ‘price’ choice has additionally been added for beta customers.
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