In the health IT world, care coordination is known as a response to the inability of EHRs to coordinate care consistently for both caregivers and patients. Care coordination is a concept that uses one platform to consolidate patient records, automate tasks, and prioritize patients.
Care coordination brings together different data sources into one source and organizes it depending on what the clinician needs or requires. It brings together different departments and emergency resources – test results and imaging can be communicated to all care teams.
Robbie Hughes is the CEO of Lumeon, a care coordination technology provider. We interviewed Hughes to talk about how healthcare needs to better and faster respond to the needs of doctors and patients, and what care coordination tools can do to help.
Q. What is care coordination and what technologies does it include?
ONE. Care coordination is a technology that emerged from the need to coordinate care more efficiently and effectively. The goal of care coordination is to use data and automation to proactively and continuously coordinate the patient and care team as one to ensure that the care delivered is personalized to the needs of the patient. patients at the same time significantly reducing the workload for the care team.
Thus, it interweaves predictive analytics to determine which patients need coordination, clinical decisions to determine exactly what actions are needed for this particular patient, deep integration, and automation to make sure those actions are taken – all this in real time for every patient.
Q. You say that healthcare needs to respond better and faster to the requests of doctors and patients. What is the cause of this in your opinion?
ONE. Traditional health care has changed as policies or payment mechanisms have changed. Today, we are in a world where the pace of workforce change and patient needs has increased much faster.
This provides an opportunity for organizations to tailor their model to allow their care team to personalize care for every patient at scale. In practice, this means performing fewer activities and, as a result, potentially varying reimbursements, but in a world where the workforce cannot meet demand, the rate-limiting factor The rate is no longer refund but delivery.
Q. Care coordination can bring together different departments and ambulance resources. How, and how does this help respond better and faster to the requests of doctors and patients?
ONE. At the heart of successful care coordination is personalization. In particular, this means that well-organized care needs to take into account the fact that it must bring together incubated parts and processes in a single process, taking the patient do center.
This is harder than it sounds, as that continuum will by definition change based on the specifics of the patient. Sometimes departments will be closely matched for specific patients, in other cases they will be omitted altogether if that is the right thing to do.
Therefore, the ability to personalize the dispatcher layer to both the patient’s needs but also the specifics of how the care team operates is crucial: this is not a one-size-fits-all. all.
Q. How can care coordination help reduce clinician burnout?
ONE. Simply put, by ensuring that the right care is provided by the right care team members at the right time, every time. This means reduced management costs through deeper automation of upstream and downstream operations.
This means proactively coordinating and supporting a “do it right the first time” culture that doesn’t repeat through waste, and this means that every member of the care team is working on jobs that only they’re new, bolstering their license and making sure we’re validating why they started using medicine.
Q. How can care coordination make changing shifts easier?
ONE. The immediate impact of care coordination is that the care team always works from a single, aggregated plan with all visible and controlled actions, orders, monitoring, plans and tasks. coordinated automatically, so there’s never any ambiguity about when or when or what the predicted outcome will be.
From the care team’s point of view, this means less activity but more action, less documentation but better documentation, and better coordination but less coordination.
Twitter: @SiwickiHealthIT
Email the writer: [email protected]
Healthcare IT News is a publication of HIMSS Media.
