Image: Jason Cipriani
Samsung said on Friday that it will begin a software update “as soon as possible” to address consumer complaints about a pre-installed app that limits the performance of Samsung phones. Galaxy S22 smartphone.
The problem stems from the Game Optimization Service (GOS) app on the phone, which automatically limits the device’s performance when it detects an active game app.
The South Korean tech giant says it plans to add an option in its game launcher app to let users prioritize performance through a software update.
More details on how this option works will be announced later.
Previously, Samsung explained that the GOS app was included in the devices to prevent them from overheating and draining the battery too quickly during gaming for the safety of consumers.
In addition to limiting gaming performance, there are also unverified post on Korean social media and community forums that this app has affected the performance of non-game apps. Samsung has denied these claims, saying that the GOS app only affects gaming apps.
The GOS app itself is not a new feature to the Galaxy S22 series and has been on previous generations of Galaxy smartphones.
However, for those older devices, gamers had alternatives to the feature but they were purposefully blocked with Samsung’s recent One UI 4.1 update.
Since sales started for the Galaxy S22 series, many complaints have been posted on Samsung Community forum for Korean consumers and user community sites.
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