Combining supplier burnout research, electronic health record experiences and other data, KLAS researchers tackle what organizations can do to address staff shortages and patient care.
WHY IT IMPORTANT
Most of the factors that contribute to measured burnout have become less common than they were at the start of the COVID-19 pandemic, according to the New Provider Burnout report and EHR Experience report from KLAS Arch Collaborative.
In addition to the information that overall provider burnout rates did not increase in this year’s survey, the KLAS researchers found that the following factors improved:
- A high level of confidence in organizational leadership around EHR correlates with a lower percentage of suppliers reporting burnout.
- Reducing your workload after work can significantly reduce burnout.
- Organizations that implement burnout prevention programs are seeing results.
However, staffing shortages – a new factor studied by KLAS researchers – are reported more frequently by all types of clinicians, with 40% of those surveyed citing it as weak. This contributing factor is a stressor.
The most significant reduction in stress was spending too much time on bureaucratic tasks – from 48% to 42%.
The KLAS researchers note that, in general, the higher the level of burnout that surveyed clinicians reported, the higher the number of stressors they identified.
As data reveals additional strategies for addressing burnout – such as timely and well-communicated EHR fixes, burnout prevention programs and strategies to reduce the chart after hours – researchers cite peer-to-peer examples.
The University of Wisconsin Health reduced the time spent after work – after-hours documentation or “pajamas time” – by implementing virtual note-taking tools, with 88% of service providers participating in the study. reported that they spend less time on after-hours work.
“Providers are also less likely to report feelings of burnout,” the KLAS researchers found.
They learned that vendors who charted six or more hours per week, but trusted in their leadership, reported burnout rates below the Contributor average. To sum it up – those providers who report believing in their leadership and charting less than five hours per week have an average burnout rate 19 percentage points lower than providers other level.
TREND TO BIGGER
KLAS researchers also explored EHR satisfaction by provider expertise, finding that physicians with EHR satisfaction were almost five times more likely to report that they would stay at the organization. them, according to a report earlier this year.
It’s no secret that nurses have also left healthcare at higher rates during and after the COVID-19 pandemic, but technology has found ways to help reduce nurse burnout.
Electronic pre-authorization and virtual nursing platforms have eased some of the pressure on service providers.
Dr Shayan Vyas, senior vice president and chief medical officer of hospitals and hospital-based health systems, said: “Increasing patient numbers and occupancy rates, among other factors, leads to severe physical and mental burnout, and ultimately job dissatisfaction and burnout.” Telado Health.
He said Healthcare IT News how virtual nursing units can manage repetitive tasks remotely and free up nurses to take care of patients directly.
“Health systems that have created virtual nursing programs to support their bedside nurses have found virtual nursing can expand nurses’ careers and improve satisfaction,” he said. in the work of floor nurses by removing responsibility for many non-physical tasks.”
ON PROFILE
KLAS researchers said in the report: “One key to reducing supplier burnout is a strong agreement by suppliers that their organization does a good job of EHR – specifically, the organization itself. The organization has done a very good job of implementing, training and supporting EHR”.
“Higher trust in IT/organizational leadership in these areas is associated with vendors being less likely to feel burned out (16 percentage points). Even among vendors spending more time after work with EHRs – who are expected to have higher pay rates than burnout rates – trust in leadership/IT around EHR correlates with lower levels of burnout.”
Andrea Fox is the senior editor of Healthcare IT News.
Email: [email protected]
Healthcare IT News is a publication of HIMSS.
