A heartwarming moment between a Delta Crew members and an anxious passenger went viral, with many praising the young man for going above and beyond his normal range of duties.
Airline employee, identified as Floyd Dean-Shannonand the tearful passenger were both on a flight from Charlotte to New York City when this passenger began to experience an anxiety attack due to the fear of flying.
Delta crew member holds hand of worried passenger, comforting her in touching viral video
Floyd sat down in the aisle and held her hand while calmly allaying her anxiety.
Passenger Molly Lee, of Raleigh, North Carolina, wrote on Facebook: “Check out this gem of a flight attendant on our flight from CLT to JFK.
“This woman was so nervous about flying, so he explained every sound and bump and even sat here holding her hand when it was still too much for her.”
A photo of the moment went viral, with nearly half a million views and more than 226k likes as of Monday.
“Floyd Dean-Shannon deserves a raise!” Lee talks about Floyd’s act of kindness.
Lee continued to speak to the news station WXII-12 She was flying to JFK International Airport on January 14 when she overheard a woman expressing her fear of flying with other passengers.
“I see,” Floyd was heard telling the worried passenger as she broke down in tears mid-flight
That’s when she said Floyd immediately took action: “I’ve got you,” he was heard saying.
“He noticed that and said, ‘I have you,’ and was very reassuring, just told her not to worry, it would be completely safe and she cried,” she told. shop.
Lee said Floyd sat and comforted her for about 10 minutes until she began to calm down a bit. She went on to say that she “had to take a picture because it was moving.”
“I had to take a picture because it was moving. It’s great to see someone open up like that to a stranger,” she added.
She continued: “With every little noise, she would ask, ‘What’s that?’ He said, ‘It’s okay. It’s just a drag jet bridge’ or whatever the case may be. And that really helped her,” according to ABC11.
Lee said that Floyd deserves “everyone’s praise and admiration…” and that she was “very happy that he received that recognition.
“I just really hope that Floyd gets what he deserves, which is everyone’s love, everyone’s praise, everyone’s admiration. I’m glad he got that recognition. And I really hope it leads to good things for him,” she said.
Social media reaction: “We need more people like him… People like him make the world spin”
Social media praised Floyd Dean-Shannon as a hero and that “we need more people like” him.
“People like this make the world spin,” one person wrote. “Oh!! We need more people like that”, another said.
“This is LOVE & kindness at its BEST!” a third person commented.
What do you think, Roomies? Did airline staff go above and beyond the passengers, or should all crews be as accommodating?
