WhatsApp application
Dado Ruvic | Reuters
WhatsApp, the messaging app owned by parent company Facebook Metaglobal shutdown on Tuesday.
The issues were first detected around 3:17 a.m. ET, according to Downdetector.com, which tracks outages on internet services.
Users have reported issues with sending and receiving messages. Normal service on WhatsApp appears to have been restored around 5 a.m. ET.
“We know people were experiencing issues sending messages on WhatsApp today. We’ve fixed the issue and apologize for any inconvenience,” a Meta spokesperson told CNBC.
WhatsApp Web, the internet browser version of the messaging service, which previously failed to load, is also working as tested by CNBC.
Meta confirmed earlier on Tuesday that there was an issue with WhatsApp.
“We’re aware that some people are currently experiencing issues sending messages, and we’re working to get WhatsApp back for everyone as quickly as possible,” a Meta spokesperson said.
WhatsApp, which has about 2 billion users, is especially popular in countries like India and Brazil.
Users around the world from the UK to India and Turkey reported power outages on Tuesday.
This is not the first incident for the Meta-owned platform this year. In August, Facebook users reported problems where their Feed is spammed with messages from other people that were originally created on celebrity sites.
Other tech companies also faced technical problems this year. In August, Google search engine has been down for a short time. And in July, Twitter was power-off.
