Touch ‘n Go, Shell Malaysia deploys RFID payments at 88 stations nationwide; at 200 stations by the end of the year

Touch ‘n Go and Shell Malaysia are out Pay with RFID functions at 88 Shell stations nationwide, where customers can pay for fuel cashless at select pumps.

As the name suggests, the cashless payment method for fuel purchases at participating Shell stations is enabled via an activated RFID tag. This one-time registration and activation is done through the Touch ‘n Go eWallet, and once successful, the user will simply drive their RFID-equipped vehicle to the RFID bay at the participating Shell station.

The user will need to pre-select the preferred refueling amount and payment for the fuel will be automatically debited from the user’s Touch ‘n Go eWallet account. Touch ‘n Go says an RFID-equipped vehicle will be detected within seconds and the fuel pump will be available to the user in 80 seconds from that point.

Upon completion of refueling and return of injectors, any unused funds will be refunded within 10 minutes of refueling; however, there may be instances where refunds can take up to two business days to complete, the company said in a written response.

For customers who have been accumulating loyalty points with BonusLink, Shell Malaysia has also integrated the point collection function into the RFID payment method launched today. The Touch ‘n Go eWallet app prompts the user for a BonusLink card before refueling, and one BonusLink card is supported for each RFID card.

At this time, Touch ‘n Go’s partnership to implement RFID for fuel purchases is solely with Shell, said Touch ‘n Go Group Group CEO Effendy Shahrul Hamid.

Mobility for Shell Malaysia and Singapore general manager Seow Lee Ming said that each of the 88 Shell stations nationwide now has two RFID stations per station and this number can be increased to include more pumps per station. if the adoption of RFID payment method is being encouraged.

“We are fortunate to have found a like-minded partner with Shell who aligns with our ambition to provide customers with a cashless, contactless driving experience and is helping us open way to deliver more innovative services to both groups of our customers,” said Touch ‘n Go team CEO.

The pilot program to make RFID payments for fuel purchases announced in May 2021 and starting with five Shell stations in the Klang . Valley from July 13 to August 12 of the previous year. In May of this year, the availability of RFID was expanded to 35 Shell stations in the Klang . Valley.

See the full list of Shell station supports RFID payments, here.