A new study from JD Power says by Tesla Electric vehicle charging network significantly more reliable than its competitors. auto news says that the company’s E-Vision Intelligence Report shows that around 21.6% of EV drivers will Public charging stations are not Tesla’s in the first quarter of 2023 could not charge their vehicles. Meanwhile, only 3.9% of Tesla drivers have similar problems when using Tesla’s Supercharger Network.
The news comes as Tesla’s network gains traction as an industry standard in the United States. In recent weeks, Ford, General Motors, Rivian, Volvo and Polestar have announced that they will be adding Tesla’s North American Charging Standard socket to their tram in the next few years. car news report that Stellantis and Hyundai/Kia are also considering similar deals.
According to JD Power, one of the benefits of Tesla’s Superchargers is that it is more vertically integrated than its competitors. It appears to allow Tesla to control and test the compatibility between the vehicle’s hardware and software and Hardware and software of the turbocharger.
The flip side of the coin is horizontally integrated non-proprietary charging networks. They rely on the coordination and maintenance of “several stakeholders” from fee point operators to hosting sites. They also have to work with different vehicles running different software. Tesla does not have this complicated problem.
In terms of customer satisfaction, it should come as no surprise that Tesla scores much higher than all other manufacturers. JD Power says that on a scale of 1,000, Tesla scored 734 and others were in 558. What do you want to do with that information.
When it comes to scale, Tesla is also the winner here. car news speak Tesla has 19,500 Superchargers in the US Everyone else has to do with about 11,500 fast chargers spread across the country.
