Appointment Slots, the company’s service, look dated compared to Appointments. It’s also much less configurable — you can’t add custom question fields, for example, and there’s no way to automatically add video calls.
So to review:
- Personal Google Userbasically, anyone with an @gmail.com email address, can pay to upgrade to Personal Google Workspace. This includes Appointment schedule reasonable comparison with Calendly.
- Business Google usersbasically anyone their company pays for Google Workspacehave access to Appointment timeslooks old fashioned and less customizable.
I’m not going to pretend that I understand why, and I have to imagine that eventually Google intends to offer a more premium version to its enterprise customers. For now, though, this is the state of things — individual users have access to a better system, if they’re willing to pay.
Don’t give up on your history account.
Calendly would be in serious trouble if the new Google feature was free. As such, Calendly’s free service is significantly more powerful than the service Google is charging.
This is not to say that Google Workspace Individual might not be worth $10 a month to you. There is something to be said about managing everything in one place. Email marketing features and longer Google Meet calls are also appealing.
However, for appointment scheduling alone, Calendly’s free version will outperform Google’s paid service. It offers the same or better features, and upgrading to a cheaper plan gets you even more. Google may try to get rid of Calendly someday, but this product won’t do that.
On the other hand, are you adding these features to the enterprise version of Google Workspace? That would make this conversation a lot more interesting.
Stories with WIRED are more amazing
