Health

Voices around genAI poised to reduce burnout, says Stanford’s digital health director



Palo Alto, California-based Stanford Health Care is often at the forefront of technological innovation, so health IT leaders at provider organizations across the country can learn from Stanford.

That is the goal of a case study education session that the health system will lead at the HIMSS Healthcare AI Forum, scheduled for September 5-6 in Boston. The session will focus on how Stanford approaches the implementation and evaluation of generative AI applications.

Troy Foster, director of digital health at Stanford Health Care, is scheduled to speak at the session. We caught up with him to get a glimpse of what he’ll be discussing in Boston.

Q. What will you focus on in your AI HIMSS session at the Healthcare Forum and why is it relevant to healthcare today?

ONE. With growing concerns about burnout and capacity among physicians and providers, many tech companies are focusing on AI and other solutions to address these issues.

One of the more promising opportunities that is rapidly gaining traction is in the area of ​​ambient voice. The technology’s ability to significantly reduce the time spent on clinical note-taking will allow physicians to spend more time with patients.

Q. What are examples of ambient voice and genAI being applied at your organization?

ONE. Stanford Health Care recently completed a pilot program with several providers using an integrated ambient voice solution between Epic Rover and Microsoft DAX CoPilot, using a proprietary ChatGPT engine to populate Epic’s smart fields with suggested summaries from the patient consultation.

Once the patient has given consent, providers simply start recording when the patient comes in, and within minutes of the consultation being completed, providers can review, edit as needed, and then approve the document in Epic. This has the potential to save our physicians a significant amount of time instead of creating all notes from scratch.

Q. What do you hope seminar attendees will learn and be able to apply back to their service organizations?

ONE. While this is a potentially game-changing technology for physicians, it is still very new and needs to be refined. Early feedback is that some people love it and some people hate it – with a wide range of opinions in between. Some providers use the note-taking process to review the consultation and make their clinical decisions accordingly.

ChatGPT summaries are often too wordy or inaccurate and require extensive editing, which for some negates any potential time savings. Academic medical centers, with many residents, interns, and other physicians in the room, present a documentation problem.

In short, this technology has great potential, but is still a work in progress.

Healthcare facilities will need to properly socialize and monitor the implementation and implementation of ambient voice, but it is clear that this is a technology with enormous potential to have a positive and powerful impact in reducing burnout and empowering our physicians.

Attend this session at the HIMSS AI Forum in Healthcare scheduled for September 5-6 in Boston. Learn more and sign up.

Follow Bill’s HIT coverage on LinkedIn: Bill Siwicki
Email him: [email protected]
Healthcare IT News is a publication of HIMSS Media.

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