VicRoads has apologized for a technical error that caused thousands of Victorians to be misnamed in an invitation to try a new digital driver’s license.
In a post apologizing for the above error TwitterVicRoads said no other customer data was disclosed.
About 57,000 customers received emails with the incorrect last name.
The error was limited to an incorrect name reflected on the direct email, and no other personal information was disclosed.
We apologize to all those affected.
– VicRoads (@VicRoads) June 28, 2023
“We apologize to Ballarat customers affected by the error in the email inviting them to apply for a digital driver license pilot,” VicRoads executive director of licensing and registration services, Dean Tillotson, said in a statement. a statement addressed to 7News.
“The error was limited to an incorrect name reflected on the direct email, and no other personal information was disclosed.”
The Victorian Government kicked off the program last month as part of a staggered approach, with Ballarat residents getting first access to try out the technology before it is rolled out statewide.
A similar app is already available to residents of New South Wales, Queensland and South Australia.
VicRoads claims the app will be able to provide drivers with up-to-date license details, which could include an up-to-date change of address as well as any changes to the status of the license in the field. suspended case.
The digital license is expected to help businesses and authorities easily authenticate personal information through the QR Code system.
