Last June, Toyota recalls battery-powered bZ4X and its heraldic designed twin, Subaru Solterrawhich Toyota build. An issue with the hub bolt on a potential population of 661 vehicles caused the bolts to loosen and the wheel to come apart, clearly not an ideal driving situation. The fix for the owner is a trip to seller to change center bolt and wheel. Repair Solterras in ports of the United States that have not yet reached agents, subaru contracted third parties to visit the ports and settle things properly; At least, that’s the plan.
“A third-party contractor has been hired to perform Repair work,” reads Subaru’s new error message. “A certain group of contractors failed to properly complete the repair procedure resulting in the possibility of significant excessive twisting of the bolts.”
According to Safety Recall Report that Subaru filed with National Highway Traffic Safety Administration, Solterras was seen by one of the group of contractors who, ahem, had a few loose screws. An internal investigation found that the “potentially affected vehicle population is limited to repairs completed by a certain group of contractors at two port sites.” However, wanting to do this right the second time, Subaru recalls all crossovers visited by all third parties in all ports — population is 1,182 units.
This time, the Toyota bZ4X not part of the recall. Since this recall refers to another set of Solterras, owners who were addressed in the first recall do not need to see the dealer twice. New owners who avoid the first recall will have to join the club, which means going to the store to order a torque wrench.
Subaru plans to start mailing notices on March 1. Until then, owners can contact the automaker at 844-373-6614 and consult the WRE internal recall number. -23. Or they can contact NHTSA at 888-327-4236 (TTY 1-800-424-9153) and refer to campaign number 23V064.
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