Rivian is remembering R1T and R1S electric truck, as well as its EDV electric truck, on a loose tether can lead to loss of control.
The California-based automaker stresses that the problem is rare and has only been observed in seven vehicles, but the recall effort involves nearly all the electric trucks the EV maker uses. built — about 13,000 vehicles, of which 12,212 were delivered to customers.
The company said in a statement provided to Green car report Friday evening. “It has been determined that the cause of the problem is an insufficiently wound tether.”
2023 Rivian R1S
Specifically, according to document recovery filed with NHTSA and posted Saturday morning, the lanyard connects the front upper control arm and the handlebar joint. All affected vehicles were built through September 27, 2022 and belong to the 2022 model year — the only model year Rivian has delivered to date.
“While we have only seen seven potentially related reports of this issue in our fleet to date, even one is too many,” said CEO RJ Scaringe. RJ Scaringe said in a letter to all Rivian customers yesterday.
“It is important not to minimize the potential risks involved and why we volunteered for this recall,” Scaringe later added. “In rare cases, the nut can loosen completely.”
Warning signs of separation — in rare cases — will be excessive noise, vibration and harshness from the front suspension and/or changes in driving performance.
Rivian Amazon electric delivery truck
The recall will be a major first test of Rivian’s on-site service operations, as it includes an in-person inspection, by a skilled technician, of each vehicle in the customer’s hands. row. Even though it’s a troublesome physical repair problem that can’t be solved by Online updateit is not directly related to Rivian battery packmotor or core power propulsion hardware.
To date, Rivian has only addressed one small service recall — a potential child airbag sensor problem affecting about 500 vehicles, announced this past May. Another American electric vehicle startup Lucid, also one that has had to create its own service operations, faces recalling 1,117 electric sedans Air earlier this year over the instrument panel wiring.
Rivian R1S
For this new recall, customers should call 855-748-4265 to make an appointment for mobile service or they can bring their truck to a Rivian service center. Scaringe detailed that the company “will also set up pop-up locations in high-density areas for additional coverage.”
In most cases, the process takes just a few minutes and is as simple as tightening the laces “for higher torque tolerance”. Rivian says that for a small number of cases where replacement parts are needed, a loaner vehicle will be provided and the vehicle will be taken to a service center.
