Podcast: Supply chain issues affecting technology purchases; Apple Launches Its Self-Service Program

Ongoing chip shortages and supply chain disruptions continue to disrupt tech buyers, and the holiday season is likely to further complicate matters. Tech buyers should expect stock shortages and longer delivery times. While some retailers, like Apple, are starting to catch up with hardware demand, customers are waiting for their devices longer than in previous years. While it may take a while to receive your device, there’s some good news: if it breaks, you’ll be allowed to fix it yourself. Apple will launch a Self-Service program in 2022, allowing iPhone 12 and 13 users to purchase replacement parts and repair manuals and fix their devices themselves. Macworld executive editor Michael Simon and Computerworld executive editor Ken Mingis join Juliet to discuss what tech buyers need to know ahead of the holiday shopping season, including anticipated deals , stock availability and delivery issues. They also explain what they know about Apple’s new Right to Repair program and how it might change the repair process.