It hasn’t been a great couple of weeks for AI.
Both Google and Microsoft are introducing their new AI-powered chat boxes, and they both seem to make it basic mistake.
Yes, in Presentation launch.
Afterward Microsoft’s Bing with ChatGPT has less charming personality and more sociological influence.
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Perhaps, then, the AI needs a little more work.
Humans really already know this. When they talk to Alexa or Siri, they may not be understood. Or, really, as I always do with Siri, the AI completely misinterprets a person’s entire request.
Hey, Siri, give me some Van Der Graaf Generator.
OK, here’s You Ready for D-Generation X.
When I first saw McDonald’s embrace AI as a long-lost potential profit center, I not fully raised. This experience doesn’t have, well, the brand experience, instead being exactly a dystopia that damages one’s digestive tract.
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However, it seems that McDonald’s continues to experiment, with sometimes not so good results.
TikTok-er Ren Adams couldn’t help but be moved by the robot’s own steps at McDonald’s drive-thru. In a very witty video, she explain that the robot’s ears are not as finely tuned as they should be.
All Adams wanted for breakfast was chips, sweet tea, and a can of Coke.
Of course you want to criticize that order, but please don’t. Anything that gets people moving in the morning is not our concern today.
All seemed fine until, in the second lane, another car stopped. Adams’ AI helper apparently overheard that command and added it to Adams’.
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Adams tried to make the robot make sense. Or, rather listen to it. Instead, the robot removed the erroneous Diet Coke and replaced it with nine sweet teas instead of one.
Which suggests something of a problem. When your drive-thru robot worker makes a mistake, who can you complain to? Complaining to robots seems to add an extra layer of complexity and the potential for misunderstandings is even greater.
Adams, indeed, is not alone.
This is Caitlyn Sykora (not) order $254 for McNuggets meals. And this is Madilynn Cameron desire A large glass of water and a cup of ice cream and butter discovery are included. She seems to have given up.
Of course this is all interesting. And of course, it can remind many people of every conversation they had with the robot switchboard when they wanted to talk to a real human.
You will tell me that the ordering robot would be better. I would like to say to you: “How long have robot switchboards been annoying? Oh look, they still are.”
This did not interrupt their march to the inevitable.
McDonald’s itself admitting that a robot-only restaurant is a CFO’s dream.
Currently, it is too expensive to implement and if you not good at repairing ice cream machinesHow good would you be at maintaining thousands of robot order takers?
