The first phase of a new research program at the Mayo Clinic sees the Minnesota health system partner with Memora Health to explore new ways to expand care for postpartum patients at home.
WHY IT IMPORTANT
Memora Health, which specializes in providing virtual care and complex care management, is investigating how Mayo’s maternal care teams can expand postpartum patient engagement between visits. examination and enable a more connected care experience, the company said. In turn, that eases the burden on administrative and medical teams in the health system.
The company’s care programs digitize clinical workflows and communicate with patients through AI-powered messaging and are designed to integrate with electronic health records, management systems and customer relations as well as existing administrative and clinical processes.
The goal is to more effectively triage patients’ symptoms and concerns to appropriate care team members. Text-based interventions can answer frequently asked questions, assess symptoms using natural language processing, perform postpartum depression screening, and point to educational resources .
Memora Health’s AI-powered care programs provide patients with the ability to communicate tentatively as they navigate the care journey – enabling earlier intervention and helping to improve outcomes, officials said. results, officials said, while supporting postpartum patients more proactively and continuously at home.
SMS-based programs also reduce the volume of emails and notifications sent to care teams – simplifying care navigation for providers.
TREND TO BIGGER
According to Memora, an estimated 98% of people use text messages daily, meaning that at-home programs like these can help improve health equity and reduce barriers to care. important postpartum.
Remote patient engagement and monitoring strategies are evolving rapidly to accommodate patients anywhere, as more and more big-name health systems are piloting and expanding RPMs and programs home hospital.
Here’s a close look at some of the underlying technologies needed for emerging models of home care and topical aging care.
ON PROFILE
“Our care plans support care teams as they reimagine how to provide care to patients during and after pregnancy, enabling close connections between the care team and the patient. after discharge and everywhere in between,” Memora Health CEO Manav Sevak said in a statement. “We are excited to launch this research program with the Mayo Clinic to expand automated, easily accessible and consistently regular postpartum care.”
Twitter: @MikeMiliardHITN
Email the writer: [email protected]
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