The subscription-based service sends semi-custom support texts based on what the user enters about their experience when signing up and not starting.
Reduce medical staff burnout
The company’s FAQ says the service, developed by a worldwide team of care professionals, is designed to complement other mental health services, like counseling or therapy. .
In addition to receiving support messages, paramedics can also choose to invite two facilitators, and Help Text will send a “gentle reminder” of how they can provide assistance — like running errands , cook meals or do chores at home.
Help Text contributor Janae Sharp, founder of the nonprofit Sharp Index that helps reduce suicide and physician burnout, says there’s power in the interaction between social media and the media. communication and marketing to address mental health concerns.
“The problem of physician suicide and physician burnout is complex,” she says, so Sharp Index works with multiple partners to build mental health support solutions with physicians. Healthcare IT News.
Sharp, who has a background in healthcare IT, has been candid about her personal loss of a doctor partner to suicide and finding very little support. She developed the Sharp Index to be a resource for supporting the mental health challenges of the healthcare industry.
Addressing the mental health of healthcare workers
Text-based communication is seen as enhancing the patient experience and has become routine for countless providers and patients since it became clear that individuals wanted messaging and care organizations health care can improve outcomes.
Although clinical messaging has the downside that it can create operational challenges and cause alert fatigue, burnout is at an all-time high and providers are at an all-time high. Management is using a range of digital health tools to improve employee well-being.
Andrea Fox is the senior editor of Healthcare IT News.
Email: [email protected]
Healthcare IT News is a publication of HIMSS.
