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Flying Blue finally fixed the prize search bug, making it much easier to book award tickets


If you used flying blueAir France and KLM’s bonus unit, chances are you’re well aware of its extremely annoying technical glitch when searching for award tickets.

Finally, the Flying Blue award searches are working properly after years without a solution, because One mile at a time first report.

What is the problem?

ERIC ROSEN/THE POINT

You can find Flying Blue award tickets on the Air France or KLM website. To search for bonus space, you must first log in to your Flying Blue account and select “Book by Miles” from the homepage.

Prior to the recent update, the site will take you to a flight selection page showing different bonus prices after entering your search criteria. This used to be your only chance to book without hassle, as any attempt to change your search by selecting “back”, “change”, or making other search tweaks will typically causing the above problem.

AIR.FR

In effect, this glitch will terminate your search session as no search criteria can be changed. So there are two common fixes:

  • Go to the other airline’s website (for example, if searching on KLM’s website, go to Air France’s website, log back in to your Flying Blue account, and enter your alternative search preferences. friend).
  • Close your Air France or KLM tab, clear your browser cookies and start your search again.
  • Use Android (some readers say this is a working solution, although TPG never confirmed it.).

This unfortunate glitch has made the search for rewards longer than usual for travelers who haven’t given up on dealing with this technical hurdle.

Related: The ultimate guide to earning and redeeming with Air France/KLM Flying Blue

Flying Blue Award Search

A KLM business class meal. TARAH CHIEFFI/THE POINT

As previously suggested, Flying Blue has fixed this issue at the time of writing. Once you select the “change” button, you will now be taken back to your original booking page without having to re-login or delete your cookies.

AIR.FR

Interestingly, your previous search was a bit messy. In our tests, selecting the “change” button would default to the next search for return cash tickets with a departure date one day before your previously searched itinerary.

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Once you start by selecting “Reserve by miles”, you can edit these details with a few clicks. While the Flying Blue’s search function still has room for improvement, it’s a big step up from a glitch that’s now been fixed.

Related: Doors, wireless charging and 4K video: First look at Air France’s new Boeing 777 business class

bottom line

Blue Bay Miles are among the easiest to earn as they are transferable from American Express Membership Rewards, Bilt Rewards, Capital One mile, Citi ThankYou, Chase the ultimate reward and Marriott Bonvoy. Not to mention, any day, the show will be roll out free stops on award ticketsthis will make the program even more appealing to frequent passengers.

As far as I can remember, this troublesome technical glitch on the Flying Blue award ticket made the search for the prize tiresome. Luckily, you can now do your search for the Flying Blue prize without too much trouble.

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