Chevrolet announces recall reminder for 3,725 Takata airbags in Malaysia – Cruze, Orlando, Sonic, Trax
Chevrolet has issued a reminder to Malaysian customers about recall campaign involving 3,725 Chevrolet and Saab vehicles in Malaysia was done in June of last year. The company said the recall, which aims to replace potentially defective Takata driver airbag inflators in affected vehicles, is still ongoing.
As a summary, the affected models are:
- Chevrolet Cruze (2010–2015 model year)
- Chevrolet Orlando (model year 2013–2015)
- Chevrolet Sonic (model year 2013–2014)
- Chevrolet Trax (2017 model year)
- Saab 9-3 (2007 model)
As highlighted last year, the company said affected vehicles may be equipped with a driver airbag inflator that contains non-hygroscopic PSAN (phase-stable ammonium nitrate) propellants, which can be replaced. change after exposure to high temperatures and high temperature daylight temperature cycles. humid environment.
As a result, the inflator may burst if the amount of gas produced exceeds the inflator’s exhaust capacity. This can increase the pressurization rate, and the peak pressure may exceed the mechanical strength of the inflator, causing the housing to rupture.
A spokesperson for Chevrolet Sales Thailand, the company responsible for the recall campaign in Southeast Asia, said response rates in Malaysia were lower than expected, hence the reminder. The company said the low consumption is alarming because death could result if the faulty airbag deploys in a crash and urged owners of these vehicles to replace the airbags.
“We hope motorists in Malaysia will help spread the word or pass it on to friends and loved ones who may own an affected Chevrolet vehicle. Affected Chevrolet owners who did not receive a notification or call due to outdated data are encouraged to contact our call team or log into the recall campaign’s mini-website for more details. For the safety of you and your loved ones, you should ideally have your airbag replaced before travel begins,” the spokesperson said in a statement.
According to Chevrolet, because the affected vehicles are not new, it is difficult to trace customers and owners due to outdated customer data. This is further complicated by the absence of an official Chevrolet office in Malaysia.
However, as free airbag replacements are carried out by select Honda authorized dealers, Chevrolet hopes that owners and customers will take advantage of the convenience of a comprehensive network of service centers. by Honda. It added that although the cooperation end time has not been announced, affected owners are encouraged to take advantage of this convenience as soon as possible, as it will be difficult to access recall repairs later. when cooperation with Honda Malaysia ends.
Affected owners are encouraged to visit Chevrolet recall website for all necessary details. A call group has also been established to contact customers who have difficulty connecting to the internet. For further inquiries, vehicle owners can also call 011-3129-9963 or 011-3129-9965.
