Tech

Artificial Intelligence Can Steal Your Restaurant Job Here’s How


Friendly waitress swiping a bank card on the pos terminal in the restaurant

Getty Images / iStockphoto

Meanwhile uplift the art world, AI-powered technology is sweeping through another industry: fast food. AI-powered technology has been used in restaurants for some time to improve customer experience and monitor costs internally. Now, AI-powered voice bots will fulfill your orders.

Taco Bell’s parent company, Yum Brands, recently shared that it is testing an AI-powered conversational bot to take orders in the drive-by lane. AI voice bots could help chains “capable of automating ordering” based on Businessmen in the game.

Meanwhile, earlier this year, Pope and Panera bread started a partnership with OpenCity, a startup touting an AI-powered drive-thru voice assistant. Its name is Tori, and it claims to help improve order accuracy, reduce food wait times, and increase food sales.

Also: Will you eat food cooked by a robot? You may have to soon

According to a Popeyes location that uses Tori, beverage sales jumped 150% when Tori provided customers with highly profitable menu items. Restaurant owners sync Tori with their restaurant’s POS system or kiosk, eliminating the need for staff to pick up and place orders.

The customer then drives to the window and takes their order, according to OpenCity, 100% of the time.

AI-powered voice bots like Tori will join other technologies used in quick-service restaurants. Tori is an ordinary “employee”, but Other robot restaurant workers cook, clean and serve food.

Robotics and AI in the food industry are a direct result of severe labor shortages, as restaurants around the country have hundreds of thousands fewer employees than two years agoaccording to the US Department of Labor.

Other applications of AI in the restaurant industry include leveraging AI-powered vision to track drive-thru performance. Companies like It’s obvious offer their services to help restaurants minimize the revenue lost due to customers leaving the drive-thru because of long wait times.

Companies like Starbucks understood the monetary value of adopting AI years before launching the mobile app in 2011. As the app grew, Starbucks integrated. Deep BrewAn AI-powered management system that personalizes customer recommendations, eliminates time-consuming tasks for employees, and collects data to help create new products.

Also: Mushroom meat and robot chef: Chipotle’s vision for the future of fast food

AI can also help restaurants reduce waste, helping to reduce food costs and food waste’s burden on the environment. Companies like Winnow provide AI-powered software to help restaurants reduce food waste.

They created a kitchen utensil called Winnow vision, which tracks what foods are thrown in the trash and collects that data automatically. It uses that data to inform kitchen staff about how much food is wasted during the day. And finally, the company says Winnow Vision will fully automate and reduce food waste by up to 70%.

Robotics and AI are increasingly being integrated into the food and beverage industry, more than most people know. And while these tools help with real-world problems, it may have to do with how easily they can replace workers.

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