Atlanta-based Wellstar Health announced this week that it is deploying technology from Clear, the biometric security company known for enabling faster access at airports and entertainment venues to Streamline patient registration.
Clear’s HIPAA-compliant mobile check-in technology, successfully integrated with Epic electronic health records at a pilot site, provides Wellstar’s real-time identity verification capabilities, the company said. Health System can reduce friction in the waiting room.
Clear said in Tuesday’s announcement that Wellstar has co-developed the patient identification app integration, which will be available to other healthcare organizations that use Epic and are health systems first use it.
WHY IS IT IMPORTANT?
The company said that after a successful pilot with Clear’s verified global identity platform, Wellstar Health, one of the largest health care systems in the Peach State, will launch a seamless enrollment process share in the second half of 2024.
Wellstar patients who choose to use the platform with a single sign-on account will verify their identity in advance in writing. When they arrive for scheduled appointments, they check in by taking digital selfies at health system kiosks.
According to its CEO, Caryn Seidman Becker, Clear’s mission is to “replace the clipboard in healthcare” with new experiences powered by a patient’s interoperable health identity.
“Identity is fundamental to delivering a safer, easier and more efficient patient experience in healthcare,” she said in a company statement.
Clear has claimed that its identity verification technology is better for providers and patients because it reduces tedious registration by pre-filling information, reduces administrative burden, connects various health information and enhance security by minimizing social engineering risks.
Dr. Hank Capps, Wellstar Health executive vice president and chief information and digital officer, and president of Catalyst by Wellstar, added: “We are committed to building an inclusive care ecosystem. includes technologies that have never before been used in health care.”
Clear, which has more than 17 million members, provides digital identity proof and consumer verification for the airline and other industries.
BIGGER TREND
Front-door digital applications that enable patients to securely manage their digital health information and identities can simplify the provider onboarding process – a critical step in progress towards a digital-first model.
According to Dr. Gauri Puri, chief business officer of the healthcare and life sciences business unit at WNS, transitioning to a digital-first model in healthcare begins with “identifying digital strategy and evaluate current processes to identify transformation opportunities.” process management company.
“A first digital model for clinical and [revenue cycle management] prioritize the use of digital technology, data-driven approaches and digital thinking to streamline operations, improve efficiency and enhance patient care outcomes,” she said Healthcare IT news last week.
Healthcare organizations are looking at digital transformation opportunities where they have historical frictions that increase administrative costs and can frustrate their patients.
Patient data and patient identification are two areas where digital health investment is needed, said Clay Ritchey, CEO of Verato, a healthcare transformation provider in 2022.
“Healthcare organizations are accelerating their digital transformation, from behind-the-scenes management to direct patient interactions at registration desks and exam rooms,” he said.
In October, Verato partnered with Clear to enhance enterprise identity management in the healthcare sector.
ON PROFILE
“Our patients’ time is precious,” Capps said in a statement. The introduction of Clear’s proven security technology will make the registration process more efficient and secure.”
Andrea Fox is a senior editor at Healthcare IT News.
Email: [email protected]
Healthcare IT News is a publication of HIMSS Media.
