Improvements in public health records management, faster pre-authorization of specialty drugs, and lab kit distribution for ride-sharing health care are just some of the exciting goals making supplier became news in April.
Sales forces for public health and other government agencies can integrate natural language processing to reduce administrative burden and create richer case records.
And DrFirst’s integration with the drug management platform can speed up the infusion and approval of other drugs in more than 270 electronic health record systems.
But it’s not just big names creating a way to solve the healthcare silo challenge: A West Coast startup has found a way to put health tests right into patients’ hands – wherever they are – in less than an hour.
Salesforce integration can improve social services
Salesforce claims that combining customer relationship management, artificial intelligence and data integration will enable public sector agencies, including public health, to create rich case reports more and automate administrative tasks, such as recording interactions.
With the integration of a general AI pilot, the Einstein 1 Field Service Edition platform for the public sector, social workers can compile and create case notes into tailored summaries after meetings. interviews in the field, helping them save time on manual administrative tasks, Salesforce announced this month.
With the Einstein Service Instance Platform, email exchanges between agents and customers are automatically extracted and saved in Salesforce, the company said in a statement.
Running on Salesforce Data Cloud, agencies can consolidate data from various sources into a standardized data model, create detailed profiles, and personalize their services. With the new platform, government users can also take advantage of Appointment Assistant, Slack, and the intuitive Remote Assistant.
Nasi Jazayeri, executive vice president and general manager of public sector at Salesforce, said in a statement: “Public sector organizations want to simplify their technology, better engage with constituents and reduces employee administrative burden while improving employee productivity.”
DrFirst to speed up drug approvals
Rockville, Maryland-based DrFirst announced that it has acquired all of the assets of Myndshft Technologies, a software service focused on automated prior authorization services for both medical and pharmacy benefits.
According to the announcement, Myndshft provides eligibility and benefits verification for 95% of insured patients across the United States, and verifies pre-authorization requests for thousands of health insurance plans and people. pay.
DrFirst, a network of 270 EHRs, 500,000 healthcare providers and nearly 100 million patients, says by embracing this technology, its healthcare providers can push Accelerate access to important specialty medicines and reduce prior validation and other burdensome administrative tasks.
Myndshft uses AI, machine learning and robotic process automation (RPA) to streamline benefits, pricing and the PA process across different payers and therapy classes, the company said.
G. Cameron Deemer, CEO of DrFirst, said in a statement: “Insurance benefit categories – pharmaceutical versus medical – should not dictate lower levels of transparency or efficiency for pre-authorization”.
“It is unacceptable that the patients who need these life-saving therapies the most often wait the longest to receive them. This acquisition will allow us to accelerate patient access to these life-saving therapies.” this important treatment.”
adds Seth Feder, founder of OnTarget Advisors and healthcare consultant at Third Eye Advisory.
Lab kits provided by Uber for preventative care
Portland, Oregon-based startup Reperio Health, which provides testing kits by delivery, has signed a deal with Uber to deliver the kits to a person’s home within an hour of receiving them. order, GeekWire reported this month.
According to the story, the kits, which can cost $75 when subsidized by an employer’s health care plan, measure blood pressure and heart rate, determine body mass index and test possible blood produces instant cholesterol, triglycerides and other results.
Travis Rush, CEO and co-founder of Reperio said in the story that about 90% of people who received testing kits completed the tests.
The company’s app guides users through taking tests and uploading results via Bluetooth.
GeekWire reports that the startup is additionally partnering with hospital networks and Medicaid providers to reach patients who have difficulty accessing traditional health care facilities and homes. provides life insurance.
In the future, Rush said, Reperio could offer an AI-powered nurse monitoring service to remove as many barriers to accessing healthcare as possible.
Andrea Fox is a senior editor at Healthcare IT News.
Email: [email protected]
Healthcare IT News is a publication of HIMSS Media.
