When a customer returns something to Amazon, it goes through a check to determine the item’s condition. correctly, or it doesn’t suit their needs as they think. Sometimes, customers return items for arbitrary reasons, like color preference. Items that don’t wear out (like a laptop that someone doesn’t like because it’s silver rather than dark gray) can be labeled “open box” if it includes all the paperwork and covers. original envelope. If there is no minimal wear and tear and/or the item is missing some of the original paperwork or packaging, it may be listed as “like new”.
And ratings only go down from there when it comes to aesthetic damage and wear; the lowest condition rating is “used-acceptable”, which means the item is in working order; it just has tons of aesthetic wear and tear and may be missing things like power cables, manuals, or the original packaging. You can buy items rated as “acceptable” at a hefty discount if you don’t mind your newly purchased product looking like it’s gone through all nine circles of retail hell. Just be aware that cosmetic abrasion can also lead to hardware failure in tech items like laptops, tablets, and phones, so you can celebrate when you find an iPhone. 11 for $200, but just remember that the cobweb shell might be hiding some hardware damage.
