Hits only hold ABOVE are coming with the Tesla Electronic truck. There’s more owner reported the problem just a few miles after taking delivery of their new, low-res electric pickup truck.
First discovered in a tweet by @jonesjason74 and later Cybertruck Owners Club Forum, they detailed how they picked up the new Cybertuck from Tesla’s Pensacola service center. Just 35 miles later, after stopping at a Supercharge station, the Cybertruck began leaking its cooling system while charging.
Picked up my pet today in Pensacola. Drive to the super chargers about 35 miles away in Crestview on the way back home to Destin, Fl. While accelerating, coolant began to leak from the back of the truck. Called Tesla service. First they told me they do not warranty coolant leaks. After a few choice words, they said they would send a tow truck.
Telling the owner of a new car they just bought that has a coolant leak that the defect is not covered by the warranty is some next-level problem. It’s even wilder because this is still under warranty; It’s a brand new truck. Go deep into Cybertruck warranty, you’ll find that even with the vehicle’s basic limited warranty of four years/50,000 miles, this should have been covered. Maybe they hit something on the highway that caused a coolant leak? Maybe. However, that’s doubtful since they claimed – and provided visual evidence – that the coolant leak didn’t occur until the truck was charging.
Like any other Tesla owner (follower?) online these days, @jonejason74 reached out to Elon Musk and Tesla to get their attention and ask for help. Clearly the online attention is starting to have an effect.
Just 14 hours after the challenge began, @jonejason64 tweeted an update saying that Tesla “made every effort to fix my truck today and get it back to me this afternoon.” He even said that they finally detailed the truck. Good for him, I guess. Is this a happy ending? Like some of the responses to the update pointed out, they removed him but it took “a few choice words” plus social media attention to resolve the issue. And even if they did, it was just the bare minimum because they did what they were supposed to do without social media interference.
With Cybertrucks constantly crashing and Tesla’s “five-star” customer service, more and more owners may have to turn to the Internet, looking for attention to get help.
