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Provider Handbook: New partnerships around AI, VBC, virtual care and more



Several new announcements show that providers, including Brightside Health and Tampa General Hospital, are looking to improve patient outcomes and experiences with artificial intelligence and innovative care approaches.

Technology vendors, including InterSystems, CLEAR and Innovaccer, have also formed new partnerships to streamline data management, promote secure interoperability and track operational performance. dynamic.

Brightside adds SUD virtual care service

Brightside Health is expanding into substance use disorder care through virtual care by acquiring Lionrock Recovery and its intensive outpatient telehealth program, which the company announced. Dad on Wednesday.

The mental health treatment provider said in a statement that the integration of virtual intensive outpatient services for SUD in the coming quarters will expand Brightside’s suite of telepsychiatry services, including Treats anxiety, depression, suicidal thoughts, and alcohol use disorders.

The acquisition will allow Brightside to help improve access to SUD treatment, which has increased dramatically in the wake of the opioid epidemic and through the COVID-19 pandemic. The US Centers for Disease Control said it measured 39% more SUD cases from 2018 to 2021, according to the company.

Brad Kittredge, co-founder and CEO of Brightside Health, said in a statement: “Opioid use has been disastrous for families, communities, payers and healthcare systems. international”.

Complicating the impact, the government did not include behavioral health absenteeism in the Technology Act, said Jeremy Bloom, CEO of NorthSight Recovery, a behavioral health agency in Arizona. Health information for economic and clinical health 2009.

“That leaves many facilities behind in terms of technology and funding,” he said. Healthcare IT news last year when the agency implemented electronic health records and began exchanging data with its health information exchange to improve care coordination and SUD access.

Dr. Mimi Winsberg, co-founder and chief medical officer of Brightside Health, added: “By offering substance use disorder treatment programs, we are now treating more patients with approaches designed to address specific and complex conditions, including addiction and dual diagnosis.”

InterSystems adds identity verification

This week, interoperability provider InterSystems announced a new partnership with CLEAR, a secure identity company that it says will transform the patient and provider experience.

InterSystems said it will integrate advanced identity verification into its Health Gateway Service to improve efficiency and accuracy in patient data management and help with patient registration and pre-registration processes. The cause goes more smoothly.

“Wellstar has brought CLEAR into our patient registration process to help Identity confirmation becomes more seamless and secure.” in a statement.

InterSystems said the integration will simplify and accelerate secure access to patient medical history for the portal service by collecting, deduplicating and aggregating patient data from national networks such as Care Quality, eHealth Exchange and CommonWell.

In addition to the enhanced efficiency and accuracy in data management that can be brought about by connecting a patient’s identity to their medical history, physicians will have access to medical data from many Clinicians and specialists can help them improve patient outcomes and provide more personalized care.

“CLEAR’s verified identity technology has transformed the airport experience for millions of travelers,” Don Woodlock, head of global healthcare solutions at InterSystems, noted in the announcement.

“Similarly, CLEAR’s technology combined with InterSystems Health Portal Services will transform the patient and provider experience through streamlining the patient registration and pre-registration process , instantly giving the clinician a clear and complete picture of the patient even before the visit.” their first visit,” he said.

“Through our partnership with InterSystems, we will reduce friction for both patients and providers by securely confirming your identity,” added Caryn Seidman Becker, CEO of CLEAR. safe”.

Pediatric group taps Innovaccer for VBC

Innovaccer, an analytics and AI company, announced this month that Pediatrics Associates, a national pediatric primary care and telehealth service, will use its community health and its data to enhance analytics and workflows, and accelerate value-based care initiatives.

Pediatric Associates, the largest private pediatric primary care group in the United States with 1.5 million patients across seven states, will be able to create unified patient profiles by integrating data from Electronic health records exchange health and payer information for a 360-degree view of a patient’s health. patients, the company said.

High-quality, personalized care is being challenged by care coordination and the need for scale,” Dr. Amanda Furr, vice president of population health at Pediatrics Associates, explained in the statement. capacity.

“We understand the value of data analytics, risk adjustment, closing quality gaps and empowering pediatric clinicians to improve outcomes.”

Innovaccer’s AI platform provides customizable predictive analytics dashboards to track quality, risk, cost, usage, and other performance factors. It can also automate transitional care management, build patient registries, identify coding opportunities and track quality measures, the company said, noting that EHR-agnostic InNote app promotes interoperability.

“The Innovaccer platform enhances our understanding of the patient population and helps us make accurate diagnoses, establish and automate TCM protocols, and bridge care,” Furr added.

“Pediatric Associates has an impressive track record of managing more than 1.5 million lives in commercial and Medicaid contracts,” Abhinav Shashank, co-founder and CEO at Innovaccer, said in the announcement.

Tampa General expands use of AI

Tampa General Hospital announced on June 5 that it has extended its long-term partnership with Palantir through 2032. The hospital will use the company’s artificial intelligence platform to support its workflow. work on eligibility and prioritization for frontline groups, while enhancing revenue cycle management and other automation.

The Care Coordination Operating System will encode Tampa General’s domain expertise, real-time situational awareness and large language models into decision support tools, according to a statement.

Tampa General will also use AI platform analytics to evaluate care effectiveness through the new Hospital Sync suite of applications, including AI-powered workflows for bed placement, patient journeys, and allocation personnel.

The partners began working together in 2021 and say they have expanded to more than a dozen use cases across the health system since then, reducing wait times and hospital stays. core. Achievements include a 28% reduction in post-anesthesia care units and a 30% reduction in the average length of stay for sepsis patients.

“Less wait time for placement and reduced hospital stays not only enhance the patient experience, but it also benefits us,” said John Couris, president and CEO of Tampa General. opportunity to treat more patients in need of care.”

“These innovations, backed by data and technology, contribute to better and more robust treatment plans, which can lead to better patient outcomes.”

Tampa General began pulling data from its EHR and previously created an early warning system that guided hospital staff to reduce the hospital’s early death rate from sepsis from 6% to 4%, said Dr. Peggy Duggan, executive vice president and chief medical officer of Tampa General. speak Healthcare IT news last year.

“Our measures of success in sepsis research focus on the overall process, not just the technology,” Duggan said. “Some of our biggest successes include activating our strong team to focus on best practice sepsis care, developing evidence-based clinical pathways for sepsis care and adjusting our order sets.”

Tampa General found that when sepsis patients received appropriate care, their mortality rate dropped from 23% to 7.5%. That hard data also increased physicians’ use of those order sets from 27% to more than 70%, she said.

Andrea Fox is a senior editor at Healthcare IT News.
Email: [email protected]

Healthcare IT News is a publication of HIMSS Media.

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