Imagine the disappointment of staying at a 3rd class Hyatt hotel and accidentally paying for it with a Certificate of free night type 1-7 – all while one Certificate of Free Night Class 1-4 located in your account. Oh.
This experience taught me about a Hyatt’s World Weird thing you should know. Here’s how to make sure Hyatt gets the right certificates from your account.
Hyatt’s 2 types of free night awards
Hyatt’s World released two free night prizes: 1-4 . Free Night Rewards And Category 1-7 free night prizes.
The former can be used at any property rated in categories 1-4 above Hyatt Awards Ranking. They are not affected by Hyatt Peak and Low Rates, or. As long as you can find a standard award room at an eligible hotel, you can use this certificate there.
You can earn these free nights in the following ways:
Tier 1-7 free night rewards are more valuable, allowing you to use them at Hyatt properties in grades 1-7 and all-inclusive property in the AD directory.
These awards are also harder to earn. You’ll need 60 qualifying nights with Hyatt in a year to earn your Category 1-7 certification, which also qualifies you Top Globalization status.
Related: 12 hotels where you’ll get the most out of your Hyatt rewards night certificate
Pull the right certificate
If you have both types of prizes in your account, you do not want to use Category 1-7 prizes while staying at a Category 1-4 hotel. Unfortunately, I did it without realizing it on a short notice booking at the Grand Hyatt Incheon.
Sign up for our daily newsletter
When booking a hotel online and using the free night bonus, Hyatt’s website automatically collects the pre-expired rewards. You do not have the option to choose a lower value prize.
To resolve this, call World of Hyatt reservations at 1-800-544-9288 or contact My Hyatt Concierge (if you have).
Related: Quick Point: How and Why You Should Regularly Check Your Loyalty Accounts
bottom line
Using the Tier 1-7 free night bonus at a Tier 1-4 property feels like you’ve paid too much. Unfortunately, you can’t change the reward type after your stay, so it’s a good idea to make sure Hyatt uses the correct rewards type in advance.
