Dr. Geeta Nayyar – known to many as “Dr. G” – has a long track record as a physician IT leader who thinks innovatively at the intersection of technology and healthcare. Her work over the years includes serving as chief medical officer of tech giants like AT&T, Salesforce and AT&T. She sits on the board of directors of the American Telemedicine Association. She is a consultant to the American Medical Association. You may have seen her this past March, on stage as a conference presenter and host of HIMSS24.
She is also an author. Nayyar’s most recent USA Today and Wall Street Journal bestseller, Deadly Mistakes: Diagnosing and Treating the Disease of Misinformation in Healthcareexplores the profound public and individual health risks associated with misinformation and disinformation spread on digital platforms.
Of course, the harms of inaccurate health information were most evident during the years-long COVID-19 crisis. But they have long been a significant challenge, and they remain so today. In fact, in some ways, the challenge has become more dangerous as online social media has grown and the unhealthy side effects of technology—uninformed “influencers” on TikTok or Instagram, hallucinogenic AI chatbots, false deepfakes—have proliferated.
Later this summer, Nayyar is scheduled to deliver the opening keynote address at the HIMSS Healthcare AI Forum, which takes place in Boston on September 5. We recently spoke with her about misinformation in healthcare, how AI is exacerbating the problem, and what dedicated professionals can do to combat it, ensuring their patients are educated and armed with information that can help them stay healthy.
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Communication skill:
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Why Completely wrong needs to be written and why now is the time to write it
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The public health implications – now and in the future – of widespread misinformation
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How technology contributes to the problem
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How can it help improve it?
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How important is informed public discussion in health policy and beyond?
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What the new era of toxic social media, genAI, deep fakes, etc. means for misinformation.
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How the healthcare industry can challenge inaccurate or harmful information
More information about this episode:
Consumers are becoming more tech-savvy – healthcare services must enhance their operations
Cloud-based AI services can help fight health misinformation
UC Irvine’s AI conversational health assistant is ready for developers
Mayo Clinic’s John Halamka Says Creative AI ‘Not Yet Trustworthy’
FDA medical device flaws could harm patients, study warns
Opinion: WHO’s unhealthy approach to artificial intelligence
AI and public health – a huge opportunity
CareSource uses mobile tools to fight COVID-19 misinformation, injecting medicine into arms
Misinformation, distrust and language barriers are hindering health equity
NHS partners with tech companies to stop spread of COVID-19 misinformation
HIMSS’ AI in Healthcare Forum is scheduled for September 5-6 in Boston. Learn more and register.
