One of the most talked about points by electric car evangelists is that they require less maintenance and are cheaper to run than gasoline cars. Initial Quality Study 2024 from JD Power However, it appears that may not be the case as electric car owners face more problems than gas owners.
Organization Vehicles are rated based on the number of problems per 100 units (PP100). This year, the 38th year of the study, gasoline and diesel car average 180 PP100, compared to 266 PP100 for EVs and PHEVs. JD Power notes that even TeslaThe electric car giant, didn’t do well in this year’s study, as its customers reported issues with its turn signals and fancy windshield wiper controls.
Ram is the leading brand for original quality and Porsche is a leading luxury brand.
Tram Electric vehicles often have more advanced technology features than gasoline-powered models, which can complicate the initial ownership experience. Electric vehicles have more in-car technology problems than similar gasoline-powered vehicles, with 30% more problems reported for things like controls, infotainment, etc.
Other issues cause problems for both gas and tram owners. Advanced driver assistance systems (ADAS) can cause false alarms, frustrating drivers and causing unnecessary stress. Rear seat reminders, which sound an alert to check for pets, children and other items, added 1.7 PP100 to a vehicle’s score in the survey, and some owners said they thought the reminders were about seat belts, not rear seat passengers, who were forgotten.
Besides, Apple CarPlay and Android Auto – two of the most popular new car features – are in the top 10 problems for new car Owner. Buyers said they had difficulty connecting their phones or staying connected, a significant problem given that more than half of Apple users and 42 percent of Samsung users said they use these technologies.
While the survey suggests that electric vehicles are not without their problems, that shouldn’t be taken as a sign that electric powertrains are to blame for negative reactions. Automakers are stuffing their electric models with the latest technology and over-engineering their design and ergonomics to make them more appealing and futuristic, which can complicate the ownership experience. This trend shows no signs of slowing down, but JD Power’s Research shows that it may be a good idea for automakers to pump brake a little bit.
