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CVS has every advantage, but it has lost the pandemic. This is what happened

Isn’t CVS doing great right now? Didn’t many people go to drug stores during the pandemic to buy hand sanitizer, wipes and toilet paper? What about all those Covid-19 vaccines that CVS gives out?

In fact, CVS’s closure is not surprising. These are the latest moves in a long period of shrinking the US retail pharmaceutical industry. CVS (CVS), Walgreens (WBA) and aid (RAD) has closed stores for years, while independent pharmacies have come under pressure from chains. Drug store closures can harm local communities, creating gaps in access to medicines and essentials.

CVS, the largest drugstore chain in the United States, cited “changes in population, consumer purchasing patterns, and future health needs” as factors leading to the decision to close the store. their.

This is why CVS will close 900 stores.

Revolving around health care

The future of CVS isn’t about selling snacks, candies, shampoos, and greeting cards. It is health care.

Finally, in 2018, CVS completed the $69 billion acquisition of Aetna, The biggest healthcare deal in history, to create a huge customer base of about 40 million Americans. CVS bets the deal will increase profits from those patients’ health plans while helping to reduce its costs.
CVS has also revamped its retail strategy and said on Thursday that its stores will feature three distinct models: primary care locations; “HealthHub” stores that have on-site nutritionists, nurses, and lab services, and on-site treatments for chronic conditions like diabetes and asthma; and traditional stores.

According to George Hill, a corporate and healthcare industry analyst at Deutsche Bank, CVS is “really pivoting and focusing on the healthcare aspects of the business”. “You want to sell high-dollar, high-margin health care services compared to greeting cards.”

Too many shops

When you walk down the street or drive around in the suburbs, you will often pass a CVS. And then hit Walgreens right next door. Rite Aid is probably pretty close too.

“There are too many pharmacies in the country and too many pharmacies. That gives CVS a reason to operate,” Hill said.

CVS has improved from Covid-19 vaccine administration and tests, but it has suffered from limited visits to stores and fewer visits to doctors.
CVS closed 244 stores between 2018 and 2020, but it still has more than 9,900 stores. That’s more Walmart (WMT), Target (TGT) Kroger (KR) and Costco (PRICE) – combine.

Its latest closures will “reduce store density in certain locations,” CVS said on Thursday, which means CVS has too many stores too close together in some places.

Competition from Amazon and Dollar General

In addition, fewer people today go to CVS and other drug stores to fill prescriptions and shop for household staples. (And they also don’t go to CVS to buy cigarettes, which the company stop selling in 2014.)
Some shoppers have replaced trips to stores like CVS with online purchases from Amazon (AMZN)or from traditional giants like Walmart and Target. Chains have built their own strong e-commerce businesses in recent years.
Common Dollar (DG) also gained market share from drug stores, cutting out the area with lower prices for similar items. And now Dollar General is kicking off its own wellness initiative as it continues its business from pharmacies.
CVS is closing 900 stores and the big winner is Dollar General
Online pharmacies and telemedicine have also gained traction. Amazon bought PillPack in 2018 with over 700 million dollars and started deliver prescriptions to Prime members last year. Capsule and other direct-to-home digital pharmacies are also growing.

While traditional pharmacies are still an important stopover for many elderly people, who either don’t use the web or don’t have access to it, they are increasingly becoming a thing of the past for the ranks of the elderly. Online shopping is increasing.

Cost increase

Closing stores also reduces CVS’s costs while preserving most of its revenue. Its labor costs and store operating costs have increased during the pandemic because of safety precautions such as plexiglass, floor decals, and masks. In August, the company said it planned to raise the minimum wage to $15 an hour from $11 in an effort to retain and attract workers.

Labor shortage?  Not on target

“There is cost pressure in all directions,” said Hill, a Deutsche Bank analyst.

70% of CVS’s revenue comes from prescription drugs, but profits from that segment have declined in recent years due to lower return rates.

But when CVS closes a store, it can maintain most of those sales by shipping prescriptions to the nearest pharmacy, Hill said.

Covid-19 vaccine is not a big boost

CVS is getting an uptick from people going to its stores to buy their Covid-19 vaccines and tests. Chief Executive Officer Karen Lynch said the company has managed 43 million vaccines and about 38 million trials during an earnings call earlier this month.

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But the vaccine is only a short-term profit for the company, which the company says will generate only $3 billion in revenue in 2021. That number will drop by as much as 40% next year, along with any other What sales does CVS increase as shoppers browse the aisles while they wait to get vaccinated, Lynch said.

Everyone too visit their doctor less often last year and through 2021, and elective procedures were suspended early in the pandemic, which means CVS has fewer routine and chronic care prescriptions than in pre-pandemic years.

And fewer people go to stores to buy cough and fever medicine – CVS’s big business – because they still wear masks and spend more time at home than before.

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