Tech

Chick-fil-A is finally giving employees what it gives customers (no, not chicken)


Chick-fil-A sign against brick building

Employees are also human.

SOPA Image / Getty Images

You are scrolling up to a drive over.

more technically incorrect

You are thinking about what you want. You’re also thinking about how long it will take before you can put your first hot potato chips into your begging esophagus.

Because you know life is short, your drunkenness can’t wait, and your hangover lurks like an impending doom.

Fast food companies have thought long and hard about your predicament. They were geared towards your instant gratification.

It’s strange how many fast food companies don’t seem inclined to treat their employees with the same rigorous care.

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The fastest thing about fast food jobs tends to displace employees. Yet companies like McDonald’s insist that, despite their forays into the world of robotics, they need to be excellent employers.

This just makes me wonder about the relatively recent events at Chick-fil-A in Florida. Its owner and operator, Justin Lindsey, decided to consider his employees and the lives they wanted to lead.

So instead of asking them to do relatively short shifts – aka the usual -, he suggests a three-day week, where one shift could last from 5 a.m. to 6 p.m.

My first instinct was to wonder who could endure thirteen hours of continuous work in Chick-fil-A. Yes, the company is known for its special attention to hospitality, but thirteen hours is a long time. And certainly thirteen hours in Chick-fil-A is a very long time.

Lindsey explains her thoughts in a very interesting way. Based on Business Insider, he said something quite touching: “We’ve traditionally used the term, ‘gift of time’, to refer to serving our guests quickly and in a timely manner. But we always keep our employees out of the equation. there.”

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It’s strange that some companies don’t consider giving employees really useful gifts more than employee of the month.

Lindsey explains how he spends time with employees: “My idea was to give employees this gift of time by creating a scheduling system where they would know exactly what days they worked for as long as possible. that they work here.”

Often, employees won’t know from week to week when they can get off — which isn’t quite ideal.

So he separated the employees into two groups. One worked the first three days, the other worked the next three. (Chick-fil-A, fortunately, is not open on Sundays.)

Lindsey realized that employees with random shifts weren’t good for his business.

Now, the employees leave a detailed report of everything that happened in their three days, for the other team to fit in perfectly. And now, employees work their three long days and they are no longer called. At all. In four days.

Sure, though, business hasn’t been easy.

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Well, Lindsey claims: “It always becomes a struggle if another restaurant or another business opens up around us and they pay a little bit more than us, sometimes we’ll see everything. who left. Now we don’t go through that.”

He also says it has accelerated his ability to see who has real talent and employee advancement.

Naturally, this won’t work for everyone. Still, it’s remarkable how when we learn that Elon Musk orders Twitter employees to work every hour he spends (and even cancel their day off), a Chick-fil-A owner and operator stopped, pondered, and tried to figure out a better way for everyone.

Of course it sounds ideal — relatively — and I’m sure this Chick-fil-A still has its problems.

Yet too many bosses – even in the tech sector – believe that the purpose of benefiting employees is to keep them with the company longer.

Yes, we have a gym, free lunches, and really relaxing bean bags.

However, how many have considered what they can do to give their employees a better life away from work?

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