At the first in-person Cerner customer conference since 2019 and the first since the health IT pioneer was acquired by Oracle this past June, Oracle Health President, Dr. David Feinberg released a status report on some of the company’s existing and upcoming technologies.
“There has never been a time in Cerner’s history when we had the ability, preparation and resources to be your partner like we are today,” said Feinberg.
He noted the enormous challenges of the past few years, where doctors and nurses around the world care for millions of COVID-19 patients in truly heroic ways.
“Heroes must have tools and superpowers to help them do their job,” Feinberg said. Too often, however, “the tools and technologies we provide don’t help. They’re frustrating.”
Healthcare delivery today is “urgent, transactional, reactive, impersonal,” he said. “And clinicians are being overwhelmed with suboptimal technologies and inefficient workflows.
Over the past year or so, Feinberg said he has visited about 200 supplier customers on fact-finding missions.
“My visits go like this: I meet the C-suite, then the IT department, then the CNIO, then the CMIO – and then the tour. Now, the tour is really nice. , and all of you and I are honored. I love seeing your new wings, cancer center, photon beam.
“But I really have a different wish on these tours,” says Feinberg. “And so what I usually do is sneak away, and I go to that person at the front desk in the ER who’s really busy, and I say, ‘Hi, I’m David from Cerner. You like stuff. How’s ours?”
This elicited a small laugh from the audience.
“The response was mixed,” he said. “And a lot of the problems can be solved instantly. Some of its training. Some of its optimization. And some of the problems, we’re still working on.”
But the general state of affairs is familiar to anyone who works in a hospital: “Everybody is sitting or standing in front of a computer,” Feninberg said. “Very few people take care of patients in an exam room or clinic. We literally moved the exam room or clinic to the end station.”
Speaking at the previous virtual Cerner conference in 2021, Feinberg said improving the usability of electronic health records was a top priority.
“That hasn’t changed,” he said on Tuesday. “We’re going to build a system that’s more intuitive, open, and connected. We’re streamlining work processes in Millennium.
Another priority is modernizing its administration tools, as evidenced by the release of the Cerner RevElate platform, he said.
And the company is also focused on improving interoperability to display relevant, actionable data, Feinberg said. “We are in the final stages of releasing Seamless Exchange.”
With Oracle’s massive merger, “we have the marriage of one of the largest technology companies in the world with the global leader in the EHR space,” he said. “We’ve digitized records. We’ve fixed legibility. We’ll continue to work on usability – and together, Oracle and Cerner will enable you to care for your patients and communities. myself more than ever.
Feinberg added: “We will provide you with an intelligent, connected and interactive cloud-enabled health platform. “We will integrate EHR into the supply chain. We will integrate EHR into human resource management and integrate EHR into enterprise resource planning.
“And,” he added with a flourish, “it’s going to be way, way, way less expensive than what you’re paying for all those ingredients.”
Feinberg gave some ambitious examples of the types of integration he was talking about.
“Imagine a nurse doing chemotherapy for the first time. Timely training is included in the EHR because the human resource management system knows this nurse and is connected to the EHR. Imagine the schedule or Your schedule will boost your supply chain because your supply chain management is connected to the EHR.Instead of wasteful inventory, your schedule predicts what you will need.Imagine AI and Proactive video informs nurses to help prevent falls and pressure sores.
“The platform will use all kinds of data, like social determinants of health and other external factors like traffic or weather, to drive insights,” Feinberg said. can act more comprehensively”. “Not only is this possible in partnership with Oracle, I would also say it’s our moral imperative. It’s our obligation.”
Twitter: @MikeMiliardHITN
Email the writer: [email protected]
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