Volkswagen has admitted that it made a mistake with the touchscreen infotainment controls, which are said to be poor in terms of ease of use. car magazine report. Volkswagen CEO Thomas Schäfer said in interviews at the 2022 Los Angeles Auto Show that the remedies would be implemented within two years, the magazine reported.
Criticisms of the MIB3 touch-based infotainment system have come from vehicle owners as well as road testers, when installed in vehicles such as the manufacturer’s ID line of electric vehicles. production as well as core models such as Golf.
“During the rush to create these vehicles to quickly push boundaries, etc., the team came up with various ideas. We know what we need to do,’ says Schäfer, noting the feedback from clinics and from journalists saying improvement is needed.
Software updates will roll out shortly after the northern hemisphere winter of 2022, while physical updates will take longer to roll out. That said, the new hardware will be installed within the next 18 months, according to car magazine.
“New 3.0 software coming soon. Schäfer says it won’t be the sliders and the hardware, but the software that will be a huge step forward in the next few weeks. He said the hardware changes will come in 2024, while the revised steering wheel will be rolled out from next year, starting with the new Tiguan.
Last month, Schäfer said in a LinkedIn post that the automaker will bring back the button steering wheel in response to criticism from users for the current touch surface design.
In addition to the Mk8 Golf series, Volkswagen models in Malaysia with this touch control feature include Tiguan Allspace upgraded version, Arteon and ID.4while models continue to use physical buttons on the steering wheel including Luxury Passat, R-Line and Tiguan Allspace Life difference.
