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Ticketmaster hack could affect more than 500 million customers : NPR


In this illustration, the Ticketmaster website is displayed on a computer screen on November 18, 2022 in Miami.

In this illustration, the Ticketmaster website is displayed on a computer screen on November 18, 2022 in Miami.

Joe Raedle/Getty Images


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Joe Raedle/Getty Images

Ticketmaster’s parent company said it is investigating a possible data breach after a group of hackers claimed to have stolen the personal information of 560 million Ticketmaster customers.

in one submit securities documentsTicketmaster owner Live Nation said it identified “unauthorized activity in a third-party cloud database environment containing Company data” on May 20.

A week later, hacking group ShinyHunters announced they had obtained 1.3 terabytes of Ticketmaster user data, including names, addresses, phone numbers as well as order details and credit card information. According to reports, the hackers sold the data on the dark web for $500,000. Hack Read.

As of Friday, Live Nation said there was no evidence that the data breach had a “material impact” on its business. The company added that it is working to minimize the risk to users and has notified law enforcement.

“Where appropriate, we also notify regulators and users about unauthorized access to personal information,” Live Nation said.

Ticketmaster did not immediately respond to NPR’s request for comment.

According to the Department of Justice, ShinyHunters has marketed stolen data from more than 60 companies in the US and globally since the beginning of 2020.

“Victims range from technology companies, international stock exchanges, apparel companies and nutrition and fitness companies,” the agency said. speak in January 2023. “Millions of customer records were included in the stolen data.”

The cyber attack comes as Ticketmaster faces legal trouble. On May 23, the Department of Justice and 30 state and district attorneys general filed the petition federal lawsuit against Live Nation, alleging that it created a monopoly on live event ticket prices.

The lawsuit has the potential to reshape the live entertainment industry and the fees and costs associated with live events.

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