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The dispatcher mishandled the 911 call during the buffalo shooting


A Buffalo emergency services dispatcher who allegedly interrupted a 911 call from a supermarket employee during last month’s racist shooting was fired on Thursday, an official said. said.

The coordinator, who has not been publicly identified, was fired during a disciplinary hearing, official Peter Anderson, a spokesman for the Erie County executive, said in an email.

Anderson said the dispatcher, who has worked for Erie County for eight years, has been on paid administrative leave since May 16 “when the mishandled call was investigated.”

The investigation was prompted by comments made by an employee at Tops supermarket, where a white gunman killed 10 Black people on May 14 at one of the stores. worst racist mass shooting in recent US history.

Latisha Rogers, assistant office manager at the supermarket, told The Buffalo News that she called 911 while hiding inside the store and was whispering on the phone to avoid the gunman’s attention.

She said the dispatcher reminded her for her low voice during the call.

“She was screaming at me, saying, ‘Why are you whispering? You don’t have to whisper,” Mrs. Rogers told The News,’ and I said to her, “Ma’am, he’s still in the store. He’s shooting. I’m scared for my life. ‘ I don’t want him to hear me Can you please send help? ‘ She got mad at me, punched me in the face ”.

In a separate Interview with The New York TimesMs. Rogers said she crouched behind the store’s customer service counter when she first heard gunshots and called 911 on her cell phone.

She said the dispatcher asked her why she was whispering and then the connection broke.

At a press conference last month, the county executive, Mark C. Poloncarz, said the handling of the call was “completely unacceptable.” Record of the call has not been released.

The coordinator is represented by the Civil Service Employees Association, a union for civil servants in New York.

“CSEA negotiated disciplinary provisions according to a contractual process that the parties must follow, and we ensure that process is followed fairly and appropriately here,” said Mat Cantore, acting director of communications. union communication, said in a statement.

The man accused of carrying out the buffalo shooting is indicted this week by a grand jury on 25 counts, including murder and domestic terrorism. The suspect, 18-year-old Payton Gendron, pleaded not guilty. If convicted, he would face life in prison on domestic terrorism charges.

The shooting in Buffalo, New York’s second largest city, took place 10 days ago 19 children and two teachers were killed in a shooting at an elementary school in Uvalde, Texas.





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