A feminine operations agent was “verbally and bodily” assaulted by a feminine passenger as a flight from Dallas to La Guardia Airport in New York Metropolis was boarding, Southwest instructed CNN in an electronic mail. The worker was transported to a neighborhood hospital and launched on Saturday night, in keeping with the e-mail. She is at residence resting, the airline mentioned.
“Southwest Airways maintains a zero-tolerance coverage relating to any sort of harassment or assault and absolutely assist our worker as we cooperate with native authorities relating to this unacceptable incident,” the e-mail mentioned.
Southwest mentioned the passenger was taken into custody by native legislation enforcement. CNN has reached out to the Dallas Police Division for extra data however has not heard again.
The incidents have ranged from shouting to spitting and bodily altercations with airline employees.