Southwest employee hospitalized after being assaulted by female passenger

A feminine operations agent was “verbally and bodily” assaulted by a feminine passenger as a flight from Dallas to La Guardia Airport in New York Metropolis was boarding, Southwest instructed CNN in an electronic mail. The worker was transported to a neighborhood hospital and launched on Saturday night, in keeping with the e-mail. She is at residence resting, the airline mentioned.

Violent airline passengers fined more than $200,000 by FAA

“Southwest Airways maintains a zero-tolerance coverage relating to any sort of harassment or assault and absolutely assist our worker as we cooperate with native authorities relating to this unacceptable incident,” the e-mail mentioned.

Southwest mentioned the passenger was taken into custody by native legislation enforcement. CNN has reached out to the Dallas Police Division for extra data however has not heard again.

The incident is one amongst many verbal and bodily assaults on flight employees which were reported through the Covid-19 pandemic. Flight crews have reported 5,114 unruly passenger incidents for the reason that begin of 2021, in accordance to the Federal Aviation Administration. FAA knowledge exhibits greater than 70% of incidents had been over masks.
Unruly passenger incidents rising again, FAA data shows

The incidents have ranged from shouting to spitting and bodily altercations with airline employees.

In Could this 12 months a Southwest Airlines passenger who allegedly punched a flight attendant was fined greater than $26,000, the FAA mentioned.
The company announced earlier this month it had fined 10 violent airline passengers a complete of practically $250,000.

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