As we move into 2022, the trends we see emerging will increasingly move towards delivering improved user experiences and innovate at a rapid pace.
Unlocking data and harnessing digital capabilities will be the cornerstones of future transformation initiatives, with aggregator-capable businesses set to take center stage next year. MuleSoft outlined the trends that will shape these emerging operating models and IT priorities in 2022.
The future of work will be built on connected, integrated experiences
In 2022, hybrid operations will continue to mount as the new normal. Creating frictionless hybrid experiences will be key to maximizing productivity and retaining the best talent, as employees increasingly expect their work lives to be as connected as their personal lives. their. To make this a reality, companies will need to move beyond one-time investments in new collaboration platforms to initiatives that create fully connected workplace experiences.
To support this, IT leaders will be looking for new ways to empower teams in their organizations, by giving them easy access to the applications and data they need to function. Do your work anywhere. They will also look for ways to support greater collaboration between IT and business teams, by enabling them to access, unlock, and integrate data and applications in a secure and managed manner.
Mature incorporated business
Today’s ever-evolving digital economy puts enormous pressure on organizations to bring everything right to the end user. To keep up the speed, agile driving will be a matter of concern for everyone. This will see the rise of the combable business in 2022 – where digital capabilities can be created from existing applications using APIs, rather than always being created. build from scratch. Using aggregation businesses can turn their digital capabilities and data into discoverable and secure building blocks that employees can reuse to create solutions their own.
To support this, organizations will increasingly move away from just using RESTful APIs. These will be complemented by event-driven AsyncAPIs and more scalable and data-driven GraphQL APIs, while supporting the dynamic, real-time interactions consumers expect. nowadays. Organizations that are at the forefront of this trend are moving towards a more flexible, aggregable, and event-driven future.
Year of the ‘business technologist’
Business technologists – non-IT employees – will be empowered to drive their own digital innovation. This will help ease IT bottlenecks and thus free up more time for innovation. Organizations will increasingly adopt low- or no-code approaches and AI-powered development tools.
With this approach, business technologists can create connected experiences without learning how to code.80% of organizations already have a mature approach to allowing non-IT users to easily integrate applications and data sources via APIs, or are in the process of developing plans. In 2022, this trend will pick up steam, and business teams will continue to work more closely with IT to accelerate innovation and deliver greater value to the company as a whole.
The development of exaggeration
In the coming year, automation will be the fundamental driver of the modern digital business, rather than the ability to be implemented in patchwork projects. As a result, it will be scaled across the entire enterprise – leading to a hypermarket where companies automate everything they can automate.
However, the shift to digital-first customer and employee experiences has generated more data from more systems, which makes it more difficult to achieve this level of automation. . Companies are now facing the challenge of securely integrating, automating, and managing workflows across multiple data warehouses and systems at scale. To succeed, organizations will need to combine integration, API management, and automation, so they can scale and speed work through hyperbole – from streamlining sales to to speed up customer case resolution
Security by default will become a must
The transition to combable business comes with a natural acceleration of digital innovation. While this is central to driving success, it also entails cybersecurity risks. If mismanaged, organizations and their customers can suffer financial and reputational damage. Unfortunately, API attacks have become a regular threat. As such, the technology platforms used to support and manage APIs in 2022 will be critical and should be “secure by default”.
This means that, in the case of multiple configuration options, the most secure option will always be provided by default. Even in the event a user actively chooses a less secure route, these security-by-default platforms will provide pop-up prompts and tips to explain the risk to the user as they go.
Combined complexity will need to be managed
The move to hybrid and multi-cloud has provided many organizations with the flexibility they need to weather the challenges of the pandemic. However, these environments have also dramatically increased the complexity of modern digital ecosystems. In 2022, organizations will find ways to effectively manage complexity, and universal API management will be at the heart of this.
We will see a growing need for universal platforms that allow organizations to manage their APIs wherever they are made, whatever standards they are governed by, and any gateway. which they have. This will allow businesses to run and catalog their APIs anywhere, and centrally detect issues and enforce policies – regardless of the underlying environment.
A single source of truth becomes the key to data-driven business
Over the past 18 months, the world has seen an explosion of data. Organizations looking to integrate, analyze, and act on this data have faced major challenges – from IT complexity, proprietary systems and data silos to data volumes. Absolute is now available. For data-driven success in 2022, organizations must break through gaps across the enterprise to create a single source of truth.
