Health

NSW Ambulance uses a mobile emergency alert app to support community response



NSW Ambulance is boosting community emergency response by equipping volunteer responders with a mobile emergency dispatch and alerting app developed in the UK.

Called GoodSAM (Good Smartphone Activated Drugs), the free app alerts a responder to people nearby – within 1,000 meters – in cardiac arrest. This allows them to give CPR or use an AED before paramedics arrive.

Emergency services signed a 4-year AU$2.5 million ($1.5 million) partnership with GoodSAM to integrate the app with ambulance dispatchers and a public registry to create map of nearby defibrillators. The registry says it will allow the community to record the location of the defibrillator, which can then be accessed by responders.

According to a press release, registration for volunteers will begin in a phased approach in the coming months.

WHY IT IMPORTANT

Last year, NSW Ambulance handled more than 10,000 cardiac arrests, many of which had not received defibrillation or CPR from people nearby before paramedics arrived.

Clare Beech, chief executive officer of Clinical Systems and Senior Assistant NSW Ambulance, said: “When someone goes into cardiac arrest, every minute without CPR or defibrillation reduces muscle mass by 10%. their survivors.

While the emergency service will always send the nearest available paramedic in the event of an emergency, the GoodSAM app will “allow the community to intervene quickly, which could save your life,” the commissioner added. .

The GoodSAM app has been used by many emergency services around the world, including organizations in New Zealand such as the St. John, Wellington Free Ambulance and National Cardiac Network.

TREND TO BIGGER

NSW Ambulance recently received over A$55 million ($38 million) in value new technology and equipment from state governments to enhance delivery of cardiac care. This package includes a heart notification platform that improves communication from ambulance to hospital.

Last year, this service awarded the telecom operator Vertel contracts to upgrade the Far West Project 25 radio network to cover more areas and improve critical communications operations. The provider has put GPS tracking and a mandatory button for paramedics on all ambulances. A channel has also been set up to ensure medical staff remain on the right channel.

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