A growing number of Hertz customers in the US are alleging they were charged a “gas fee” after renting an electric car.
In the first day of this monthAmerican publications CD driver reader reports Joshua Lee had to pay a US$277.39 (A$418.81) refueling fee after trying to return a Tesla Model 3 to Hertz, even though EVs run on batteries.
Mr Lee left out Hertz’s “Skip the pump” option, while the company also limits the maximum refill fee to US$35 (A$52.80), meaning the fee is not genuine. body.
While Hertz eventually refunded Mr. Lee, more people have claimed to be charged refueling fees after renting electric vehicles through Hertz.
Evan Froehlich said CD driver He originally ordered a Tesla Model 3 Long Range through Hertz but upon arrival was told there was only one base model available and only a $22 discount.
While returning the electric scooter, Mr Froehlich was asked to pay US$340.97 (A$504.81) for “Skip the pump”.
His ability to join Hertz’s loyalty program limits the cost of refills to $25, down from the standard $35.
The charge was only dropped after Mr Froehlich allegedly took to social media to express his grievances and Hertz offered him a single free day of electric scooter rental, which could only be change before the end of 2024.
CD driver was also contacted by another Hertz customer, Toan Le, who was billed US$475.19 (A$708.63) to fill up the Tesla Model 3 they rented, as well as a it costs US$125.01 (A$186.42) to charge at Tesla’s own Supercharger.
This fee is also refunded to the exact $25 fee.
There have been no reports of similar incidents affecting electric vehicle renters in Australia, but if you’ve ever experienced having to refuel after renting a battery-powered car, let us know in the comments section below.
