Auto Express

Ford customers wait months for a new transmission


A blue Ford Fiesta running on a city highway

Picture: Ford

The Last Generations Ford Focus and Fiesta series are no longer found in dealers, but they are still on the road and many still carry the car manufacturer’s fault dual clutch transmission. Over the past three years, fixing these vehicles has not been easier.

In October 2019, Detroit free press broke the story of Ford’s faulty six-speed dual-clutch DPS6 PowerShift transmission, found on the Ford Focus from 2012 and the Fiesta through 2010, went into production despite initial and obvious problems. Attorneys and engineers informed Ford that the transmission prone to slippage and will cost the company billions of dollars in lawsuits and repairs. However, Ford still included the gearbox in its low-cost, high-volume product line. vehicle.

These are cars bought by people with lower incomes people like their new entry-level car. According to an update from free:

Longtime customers who support Dearborn car company are looking to buy products from competitors.

Randy Blankinship of Midwest City, Oklahoma, waited four months for his 2014 Focus to sit in the store for that crucial part. He went to buy a Chevy Trailblazer while he waited.

Molly Augustin of Robbinsdale, Minnesota, paid $125 to get her Ford Focus 2012 was towed to her dealership in July, then parked in a dump with similar cars waiting for parts replacement, she said. And that’s not all.

“The battery was shot when I went to get the car; they didn’t bother to run it for several months it was in their hands. Since then, I have purchased and installed a new battery,” she said. “Counting down the days until my 2023 Subaru Forester is ready by the end of January.”

Customers say free they just want a reasonable level of transparency; if it takes weeks or months to repair their vehicle, they want to know. car manufacturer was not so transparent in the past, so it doesn’t look like a big request. However, to date, many owners Report their cars lying in piles waiting for parts while constantly contacting dealers to update their vehicle information.

Back in 2012, the owners clearly saw problems with the transmission. Ford is the subject of a class action on the faulty transmission line. Owner alleges problems don’t end with dangerous transmission Ford intentionally sold them cars:

“…hindered by numerous safety issues and concerns… gearbox slipping, shifting, kicking, jerking, strong gearing, premature internal wear, sudden acceleration, slow downshift, slow acceleration, difficult to stop the vehicle and ultimately serious transmission failure,”

Ford settled that lawsuit in 2020.

The automaker says it’s doing its best to produce and install replacement parts in the hundreds of thousands of vehicles still carrying the DPS6 transmissions. The faulty transmissions however are competing for computer chips. The problem with the transmission has existed since far before the pandemic, however. Some owners are losing their patience and are increasingly turning to other automakers to get their transportation needs met.

You can read more here at the Detroit free press. We also reached out to Ford and will update this post if we get a response.

news7g

News7g: Update the world's latest breaking news online of the day, breaking news, politics, society today, international mainstream news .Updated news 24/7: Entertainment, Sports...at the World everyday world. Hot news, images, video clips that are updated quickly and reliably

Related Articles

Back to top button