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Dynatrace vs New Relic: APM Solution Comparison


Dynatrace and New Relic are both capable application performance monitoring solutions. Which is better for your business?

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Image: conceptcafe / Adobe Stock

Application performance monitoring is crucial for the continuous delivery of services to end users. Small bottlenecks and inefficient resource management can quickly grow into a huge problem, slowing delivery and frustrating users. Being able to receive data instantly and be able to take action to address these issues is crucial.

Thankfully, several powerful APM tools already exist, and two of the most popular are Dynatrace and New Relic. We’ll look at each and compare their strengths and weaknesses.

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What is Dynatrace?

Dynatrace is a fully integrated APM solution with deep AI capabilities and a strong focus on security. As an agent-based system, Dynatrace collects incredibly detailed data, which then feeds into their AI engine called Davis to provide root cause analysis and other actionable data. to help teams quickly diagnose and resolve problems.

Dynatrace works with all popular cloud services right out of the box, including AWS, Azure, and Google. Dynatrace also offers options to run on cloud, on-premises or hybrid platforms depending on your existing infrastructure.

What is New Monument?

New ruins is a powerful APM solution that uses user-set thresholds and correlated data to identify and find errors or problems instead of an AI-based approach like Dynatrace.

New Relic only offers their service as a SaaS option and no on-site capabilities are offered. New Relic offers an extensive list of plug-ins, which is one of its strongest points, along with a strong user community and knowledge base. Users also like a very intuitive dashboard that requires very little customization after installation to deliver important data through easy-to-read charts.

Dynatrace vs. New Relic: Compare features

Both of these APM tools achieve the same goals, but there are some differences between the two when it comes to features.

Feature Dynatrace New ruins
Integration of plug-ins and extensive AWS No It’s correct
Spot or combined options It’s correct No
AI error detection It’s correct No
Continuous automation It’s correct No
Configurable control panel It’s correct It’s correct

Head-to-head comparison: Dynatrace vs. New Relic

These two options both provide similar core functionalities, but both offer different user experiences, along with different strengths. We’ll take a look at some of the core features below.

dashboard

Both options here provide a powerful dashboard to allow users to quickly access important data and detect problems. With New Relic, this is achieved through primarily displaying easy-to-read charts and providing instant feedback without diving into and digging through menus.

Dynatrace provides a dashboard built using user-selected modules or widgets. While this offers greater flexibility and customization, it requires setup and knowledge of exactly what you want. For this reason, many users prefer the New Relic control panel because it works well right after installation. Dynatrace requires some effort to set it up, but once it’s done, it can provide a more customized dataset for your needs.

Setting

Dynatrace offers a very easy installation process that provides an automatic discovery engine. After starting from the dashboard, the tool quickly uncovers all the assets in your entire technology and generates a topology map showing the entire network. This ease of setup is one of the key features that Dynatrace users enjoy the most.

The new Relic, while still easy to set up, doesn’t offer automatic discovery and installation options, so a little more initial setup is required. While this initial setup may require additional steps, it is relatively easy and most non-developers should be able to handle the task if they understand the New Relic environment being installed. .

Error and error detection

Of course, these APM tools will also detect bottlenecks, errors, and problems. But they do it in very different ways and give their users a much different experience.

Dynatrace relies heavily on their AI system called Davis, which integrates their three modules, One Agent, Smartscape, and PurePath. This suite fully monitors the entire technology stack and sets a dynamic baseline for performance, then detects deviations from that baseline. The AI ​​system also provides root cause options when problems are detected. They can be automatically sent to the respective teams to help respond and resolve issues much faster.

The new Relic doesn’t use any AI-style monitoring and instead uses the industry standard Apdex score. The user sets a baseline performance target, and then New Relic detects deviations from the user-set baseline. Overall, it’s a simpler system that can be more useful in some settings, but doesn’t offer the same detail or dynamic monitoring as DynaTrace.

Dynatrace or New Relic is better choice?

Both of these APM tools offer great options for those who need to keep an eye on their technology and maximize efficiency. However, each has its strengths, making it easier for you to choose one over the other based on your needs.

For those who need highly detailed and deep data to solve complex performance problems and bottlenecks in large environments, Dynatrace is the clear winner. It also works well when sending multiple teams to deal with issues that may cover several areas. This combined with an on-premises or hybrid option and high security, makes it ideal for larger and complex businesses.

On the other hand, New Relic, which has a slightly more involved setting, is generally easier of the two. Just a SaaS option, it works best for dedicated cloud-based environments. The quick to understand dashboard and extensive plugins make it quick to get up and running, even for non-developers. So while it’s less granular in some areas, ease of use is New Relic’s main strength.

Both of these solutions are capable APM tools, and depending on the size and complexity of your environment, each will perform well when chosen for the right task.



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